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Privacy Policy

Last updated: December 24, 2024

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email, company)
  • Payment information (processed securely through Stripe)
  • Content you create using the Service
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns and trends

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption for data transmission and storage.

4. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating the Service
  • Law enforcement when required by law
  • Other parties with your consent

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications

7. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain data protection rights. We process your data based on your consent, contractual necessity, or legitimate interests.

8. Cookies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

9. Third-Party Services

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@pitchsmart.io